LAURA HOLLIS: "Compassion" and its unintended consequences
In 2010, Panera Bread launched a nonprofit called Panera Cares, a set of stores around the U.S. operated on a "pay-what-you-can basis." The underlying assumption was that customers…
In 2010, Panera Bread launched a nonprofit called Panera Cares, a set of stores around the U.S. operated on a "pay-what-you-can basis." The underlying assumption was that customers…